Privacy Policy

This document sets out the Privacy Policy of The Freestyle Hair Group of Companies and explains how The Freestyle Group collects and uses your personal information in connection with your relationship with Freestyle Hair Company Ltd, Treasure House of Makeup (TH Makeup) and or Mehron UK as a customer and or potential customer including;

  • Through your use of our website
  • Visiting us at a show and/or event
  • Interacting with our content
  • Contacting our Customer Care Team and Office

    This policy also applies to information held about trade accounts and/or dealers and possible future trade and/or dealers, contacts and all other people we hold information about. The Freestyle Group are 100% committed to ensuring that your privacy is protected and being transparent with how we collect and use your data. If you have any questions about how we Protect Your Privacy, please email Please see the below our views and practices regarding your information and how we will use it. Please also refer to our Terms and Conditions. You must be over 16 to register for a personal account, subscribe to our emails and/or place an order with The Freestyle Group. The Site is not intended for children and we do not knowingly collect data relating to children. The Freestyle Group WWW.THMAKEUP.CO.UK is a Comodo Secure Site. To ensure that this is a legitimate Comodo secure Site, please check the status of the server certificate is valid, by clicking on one of the Comodo logos displayed on the Site

    What Information is collected?

    Information is the personal data about you that is collected, used, shared, stored and transferred by The Freestyle Groupe in physical and electronic forms. This information includes:

    • Identity and Contact Info: Name | Contact Details | DOB | Address
    • Payment Info: Card information and CVV Number (We will NEVER keep them)
    • Contact History: for Example, Email Chat | Social Media DMs
    • Purchase History: Purchases | Items stored in your basket for later
    • Technical Info: IP Address | Device Type | Browser | And if you choose to allow this Location
    • Social Media Info: If you choose to link your social accounts to your online account
    • Marketing and Communications Info: If you’ve chosen to opt in and your preferences

    Why is it collected?

  • Orders: Place Orders | Process Orders | Take Payment | Dispatch and Deliver your orders
  • Payment: Take payments | Process Refunds
  • Returns: Process returns | Deal with faulty products
  • Prevent Fraud
  • Shopping Experience: Default Language Settings etc
  • To protect our site
  • Run competitions | Giveaways
  • To keep you up to date: New Products | Sales | Events

    How is it collected?

    • Registering an account
    • Placing an order
    • Signing up to newsletters
    • Register for a loyalty scheme | Pro account
    • Contact with Customer Services Team
    • Competition Entry

    You are under no obligation to give any of your personal information but if you don’t, you may not be able to make any purchases from WWW.THMAKEUP.CO.UK. The choice is yours and we respect that.

    How is the information shared?

    Your personal information is not and will not be sold to any third parties.

    However, we must share your data with the following categories of companies to process your orders. The below statement details these companies and uses:

    • The companies we work with to process and deliver your orders: Payment Service Providers | Delivery Companies
    • Professional Services: PR | Marketing Agencies | Website Hosts
    • Law Enforcement | Fraud Prevention Agencies
    • It is possible that that third parties may be provided with aggregated but anonymised information and analytics about customers However it will not identify you.


        Marketing messages by email will only ever be received by customer who OPT IN These messages will update you on: Sales | New Products | Events | General Info | What the Company is up to

        How can I stop the marketing?

        This can be stopped at ANY time To OPT OUT – Click the ‘unsubscribe’ link in any email | Opt out via your online account | Contact the office

        Changes will be made immediately, and you will no longer receive any marketing emails please note the changes can take up to 5 working days to take effect.

        How long is your information kept?

        Information is only kept if you are a customer. Any customer who do not log into / use their accounts for three years (12 months trade) will be deleted from the system along with all information. If you no longer wish to be a customer, contact the office and request to be removed and all information deleted. This will be carried out immediately.

        If reasonably necessary or required to meet legal requirements | resolve disputes | prevent fraud some of your information may be kept as required, even after the account has been closed.

        What are your rights?

        It is your personal information you have the right to;

        • To know how your personal information is being collected and used (our privacy policy)
        • To access your personal information
        • To request that we delete your data
        • To request amendments or corrections of inaccurate personal information (you can edit the information you input via your online account)
        • To stop all marketing messages and emails

          To exercise your rights | make a complaint | ask a question contact

          Changes to this Policy

          Any changes we make to our Privacy Policy in the future will be posted on this page and, where appropriate, notified to you on the Site or by email. Please check back regularly to see any updates or changes to our policy. This Privacy Policy was last updated on 23/05/2018.

          Cookies Policy

          The Freestyle Group use cookies when you visit the site, please see table below

          COOKIE name COOKIE Description
          CART The association with your shopping cart.
          CATEGORY_INFO Stores the category info on the page, that allows to display pages more quickly.
          COMPARE The items that you have in the Compare Products list.
          CURRENCY Your preferred currency
          CUSTOMER An encrypted version of your customer id with the store.
          CUSTOMER_AUTH An indicator if you are currently logged into the store.
          CUSTOMER_INFO An encrypted version of the customer group you belong to.
          CUSTOMER_SEGMENT_IDS Stores the Customer Segment ID
          EXTERNAL_NO_CACHE A flag, which indicates whether caching is disabled or not.
          FRONTEND You sesssion ID on the server.
          GUEST-VIEW Allows guests to edit their orders.
          LAST_CATEGORY The last category you visited.
          LAST_PRODUCT The most recent product you have viewed.
          NEWMESSAGE Indicates whether a new message has been received.
          NO_CACHE Indicates whether it is allowed to use cache.
          PERSISTENT_SHOPPING_CART A link to information about your cart and viewing history if you have asked the site.
          POLL The ID of any polls you have recently voted in.
          POLLN Information on what polls you have voted on.
          RECENTLYCOMPARED The items that you have recently compared.
          STF Information on products you have emailed to friends.
          STORE The store view or language you have selected.
          USER_ALLOWED_SAVE_COOKIE Indicates whether a customer allowed to use cookies.
          VIEWED_PRODUCT_IDS The products that you have recently viewed.
          WISHLIST An encrypted list of products added to your Wishlist.
          WISHLIST_CNT The number of items in your Wishlist.

          By using our site, you agree to us placing these sorts of cookies on your device and accessing them when you visit the site in the future. If you wish to delete any cookies that are already on your computer, the “help” section in your browser should provide instructions, further information about cookies: . Please note that by deleting or disabling future cookies, your user experience may be affected.

          Contact Information

          Address: Freestye Hair Company LTD

          23 Haigh Park Whitehill Industry Estate

          Stockport Cheshire SK4 1QR

          Contact: 01614761115 |