Shipping and Returns

Shipping and handling rates: 

Shipping and handling charges are determined by the merchandise Sterling amount of your order before any taxes, adjustments or shipping charges. If any items are backordered, the total shipping and handling charges will be charged when the stock is paid for. All backordered items will ship out via 

CHRISTMAS 2019 SHIPPING NOTICE In order to receive your goods in time for Christmas please order before 12pm 19.12.19 and select UK Courier / UK Recorded (DPD) as delivery method Please note that the final post date for Royal Mail is the 16.12 (as stated on their site) if you select Royal Mail untracked on this date and or after this date your items are not guaranteed to arrive in time for Christmas. Please note these shipping details apply to in stock items ONLY, pre order items are not guaranteed delivery in time for Christmas. We close for the holidays Friday 20.12.19 and reopen Thursday 02.01.19 all orders placed during this time will be sent in the new year. We will be offering free delivery during this time! : 

Delivery Charges – Standard UK Mainland. (Except Highlands& Islands of Scotland)

UK delivery only - UK Courier is sent tracked and signed via a 24 hour service. All (complete in stock) orders placed Monday - Wednesday before 3pm will be sent out within 48 hours (we aim to get orders out next day but this is not always possible). Orders Placed after this will be sent out the following Monday (this excludes bank holidays)
Royal Mail Untracked will be processed within 7 working days. PLEASE NOTE; 1) once this courier method is selected and paid for orders will not and cannot be fast tracked 2) We are unable to accept responsibility for lost goods sent via royal mail. By selecting Royal Mail Untracked you are accepting responsibity for any lost goods. 

All overseas & international shipments can take 7-10 days from time of dispatch.

Pre Order items are shipped from the US and take take anything up to 14 working days. This can vary depending upon holidays and or busy times of the year. We do our upmost to send your order ASAP. 

You may receive several shipments on orders with multiple products. 
Our Standard Delivery is via Royal Mail, Parcelforce or APC. Please provide street address and post code for delivery.

Merchandise Total Standard Shipping & Handling

Under 1kilo


Over 1 kilo up to 1.5 kilo


Over 1.5 kilo up to 2 kilo


Over 2 kilo  Parcel Force 24hr (Next working day)



All UK Mainland orders over £200.00(net)  free standard delivery (Free postage)


Europe (EU + Non EU) (Royal Mail) Small packets & Letter post



Over 500gm up to 1 kilo


Over 1kilo up to 2 kilo




Rest of world (Royal Mail) Small packets & Letter post



Over 500gm up to 1 kilo


Over 1kilo up to 2 kilo



 Large International shipping consignments are only available once special shipping charge quote and arrangements have been agreed. 

Rush service and premium shipping and handling will be quoted based on order size, shipping weight, level of service required and carrier selected. 

Certain items (for example HAZARDOUS GOODS) do not qualify for Standard Shipping. Items considered HAZARDOUS will require special handling and premium rates. Orders for items considered HAZARDOUS will require separate processing and may not be available at all to your location. 


 In the interest of hygiene, items purchased are non refundable and all purchases are final. In some special circumstances refunds & exchanges will be offered at our discretion please see T&C's for further information (this does not include SALE or discounted items). Postage charges are non refundable 
This does not affect your statutory rights. 
If the item is damaged or faulty please contact the office for further instruction.